In the fast-evolving world of software and technology, true leadership isn’t just about understanding code; it’s about understanding business. That’s a philosophy Brian Hiatt, the Chief Information Officer (CIO) of Collectorpro Software Inc., has championed throughout his distinguished career. With over three decades of experience spanning tech giants like Xerox and HP, as well as agile startups, Hiatt brings a unique and highly effective perspective to the helm of Collectorpro.
At Collectorpro Software Inc., a company renowned for providing intuitive software solutions for personal property appraisers, private collectors, and antique sellers since 1992, Hiatt’s role as CIO is pivotal. He is credited with leading the company’s strategic technological direction, ensuring that innovation directly translates into tangible benefits for Collectorpro’s users.
Hiatt’s approach, often dubbed “right-sized execution,” is particularly relevant in a specialized field like appraisal software. It means meticulously selecting and implementing technology that perfectly aligns with the company’s stage of growth, budgetary constraints, and the specific market demands of its clientele. Rather than chasing the latest trends, Hiatt prioritizes solutions that are outcomes-driven, maintainable, and offer long-term viability. This business-first mindset has been instrumental in driving significant ROI for companies he’s worked with, including a notable 20% revenue increase for wholesale clients through automated inventory management in a previous role.
His expertise extends beyond just the present; Hiatt is a forward-thinker, particularly in the realm of cloud strategy and the impact of artificial intelligence. He envisions a future where cloud platforms are less about infrastructure and more about intelligent business services, deeply integrated with AI. This foresight is crucial for Collectorpro as it continues to develop and enhance its offerings, such as CollectorproOnline, a web-based appraisal report writing tool.
Hiatt’s career began with an accounting background, an unconventional start for a tech leader. This foundation, however, has proven to be his secret weapon, providing him with a business fluency often lacking in purely technical roles. He self-taught programming, built early EDI systems, and consistently focused on technology as a means to solve concrete business problems, not merely for its own sake.
As CIO of Collectorpro Software Inc., Brian Hiatt embodies the strategic fusion of business acumen and technological prowess. His commitment to practical innovation, coupled with his deep understanding of how technology can genuinely serve business needs, positions Collectorpro at the forefront of providing efficient and effective solutions for the appraisal and collection communities.
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Collectorpro Software is a leader in providing technology and services to many industries including Personal Property Appraisers. Find out more here.
