Accessibility Statement

Commitment to Accessibility

Collectorpro Software, Inc. is dedicated to ensuring digital accessibility for individuals with disabilities. We are continuously working to enhance the user experience for everyone and to comply with applicable accessibility standards across our website(s).

Accessibility Measures

To support accessibility, Collectorpro Software, Inc. has implemented the following measures:

  • Inclusion of accessibility in our mission statement
  • Integration of accessibility into procurement practices
  • Appointment of an Accessibility Officer within our Customer Experience Team
  • Ongoing accessibility training for staff

Conformance Status

We strive to meet the requirements outlined in the 2010 ADA Standards for Accessible Design. Our website(s) incorporate the following features to ensure accessibility:

  • All images include descriptive “alt” text
  • Online forms and data entry fields use descriptive HTML tags
  • Hyperlinks contain meaningful anchor text
  • “Skip navigation” links are available on all pages
  • Text content is structured with appropriate heading tags
  • PDF documents are accessible
  • Videos include subtitles, transcripts, and audio descriptions
  • Web pages meet ADA-compliant color contrast standards
  • Fonts used are accessible
  • HTML tables include column headers, row identifiers, and cell information
  • Audio files are accompanied by written captions
  • Call-to-action buttons have accessible names and ARIA labels
  • All pages support keyboard navigation

Feedback

We welcome your feedback on the accessibility of our website. If you encounter any barriers, please contact us:

Email: [Insert email address]

Postal Address: 1823 Marchmont Dr, Lucas, TX 75002

We aim to respond within 5 business days.

Browser and Assistive Technology Compatibility

Our website is designed to be compatible with the latest versions of:

  • Google Chrome
  • Safari
  • Microsoft Edge

Limitations and Alternatives

While we strive for full accessibility, some limitations may exist:

  • User-uploaded images: May lack text alternatives. We monitor and address these issues within 10 business days.
  • Archived documents: May not be compatible with current assistive technologies. We will convert these documents upon request within 3 business days.

Please contact us if you encounter any issues not listed above.

Approval and Oversight

This Accessibility Statement is formally approved by:

Collectorpro Software, Inc.

Brian Hiatt, Vice President

Lucas, TX

Formal Complaints

We aim to resolve accessibility issues within 10 business days. If you are not satisfied with our response, you may escalate your complaint to the appropriate national authority.

Statement Date: June 11th, 2025